Service and Support for ViciDial in Europe from Teliofon Cloud & Communications in Germany

Our company Teliofon Cloud & Communications GmbH & Co KG in Germany  is a trusted service partner for ViciDial Callcenter software in Europe, offering comprehensive support for cloud hosting, maintenance, updates, and customizations of ViciDial to help you maximize the potential of your call center software.

Cloud Hosting on fast servers on redundant ceph storage

By hosting your ViciDial system in our secure German data centers, you can ensure that your call center operations run smoothly, 24/7. Our cloud hosting solution provides you with a dedicated cloud server that is protected by a firewall for maximum security. Every day we are making a full backup on a seperate backup system. This eliminates the need for you to worry about hardware and software maintenance, giving you more time to focus on growing your business.

Customizations with CRM Systems

Our experienced development team can help you to integrate ViciDial with your existing CRM system or customize a new CRM system in scriptcase that meets your requirements. This allows you to store and manage all customer data in one place, increasing the efficiency and productivity of your call center.

VPN Connection with Webphone

To ensure that your agents can access your call center software from anywhere, Teliofon Cloud & Communications GmbH & Co KG in Germany supports VPN connections with Webphone. This enables you to connect your agents from homeoffice or on-the-go, making you more flexible and responsive.

Service Level Agreement (SLA)

As a trusted service partner for ViciDial in Europe, Teliofon Cloud & Communications GmbH & Co KG in Germany offers a comprehensive Service Level Agreement (SLA) that guarantees the availability, performance, and security of your call center software. With our SLA, you can be confident that we will do everything in our power to provide you with a reliable and seamless call center experience.

No Seat Costs

Unlike many other call center software providers, Teliofon Cloud & Communications GmbH & Co KG offers ViciDial without seat costs. This means that you will receive the same high level of service and support, regardless of the number of agents or locations you have.

Summary

ViciDial in combination with Teliofon Cloud & Communications GmbH & Co KG is the ideal solution for call center operators in Europe looking for a customizable, reliable, and secure call center software. With our comprehensive service and support, regular updates and maintenance, cloud hosting options, customization support with CRM systems, VPN connection with Webphone, and an SLA without seat costs, you can be confident that you are getting the best possible call center solution. Contact us today to learn more about ViciDial and our service and support options.